ONLINE SHOPPING TERMS AND CONDITIONS

SELLER/OPERATOR DATA

  • Corporate name: PUMP WEAR S.L
  • Trade name: PUMP IN PARADISE
  • C.I.F: B09967381
  • Registered address: C/ CARLES ALBORS 18 PTA 7 46220 – PICASSENT (VALENCIA)

COMMUNICATION PROCEDURE

To communicate with us, we provide various contact methods detailed below:

  • Phone: 637917456 (Customer service hours from 9:00 to 14:00, and from 15:30 to 19:00)
  • Email: help@pumpinparadise.com
  • Postal address: C/ Carles Albors 18, 7. 46220, Picassent, Valencia
  • Website: You can register as a client on our website www.pumpinparadise.com and place your orders online.

All communications and notifications between users and PUMP IN PARADISE will be considered effective for all purposes when made through any of the means detailed above.

ONLINE PURCHASE CONDITIONS

All purchases made through the portal www.pumpinparadise.com (hereinafter, the Website), owned by PUMP IN PARADISE, are subject to these general Online Purchase conditions.

By purchasing on the Website, you automatically accept these conditions. Please read them carefully.

The acquisition of any services/products entails the full and unconditional acceptance of each and every one of these general conditions, without prejudice to the acceptance of particular conditions that may apply when acquiring specific services/products.

PUMP IN PARADISE is empowered to unilaterally modify each and every obligation set forth in these conditions without prior notice, so it is advisable to read its content carefully before proceeding with the acquisition of any of the offered services. Likewise, it is authorized to restructure, modify, or eliminate any information, service, or content included on the Website without prior notice.

A purchase is not definitive until it is accepted by PUMP IN PARADISE. PUMP IN PARADISE reserves the right to refuse and cancel any order, returning the amount paid by the customer and being exempt from any other obligation.

The Website does not require prior subscription for simple browsing, access, or use of the service in question. Conversely, access to certain content and services will require prior subscription and corresponding registration as a User (hereinafter Registered User).

USER REGISTRATION

In accordance with the provisions above, PUMP IN PARADISE reserves some of the Services offered through the Website for Registered Users.

To purchase in the online store of PUMP IN PARADISE, you must register. Your data will be saved, making your future purchases quicker. To register and buy in the online store, you must go to the “Register” section within the “User” section. If you are already registered to buy in the online store and have forgotten your password, go to the “Register” section, click on the “Forgot your password?” option, and enter your email address and “Continue,” and you will immediately receive an email with your password.

The User commits to select, use, and safeguard their username or “login” and their password (hereinafter collectively referred to as the “Access Keys”) in accordance with the provisions in the following clauses.

Assignment of Access Keys

The User will have the option to choose and indicate their own Access Password. The User cannot choose a Username other than a valid email address, through which they will communicate with PUMP IN PARADISE.

Use and Custody

The User commits to making lawful and diligent use of the Access Key and not to make it available to third parties.

The User agrees to promptly inform the Webmaster of PUMP IN PARADISE of the loss or theft of the Access Keys, as well as any risk of access to them by a third party.

The Access Key may only be used by the Users to whom it has been assigned. PUMP IN PARADISE is exempt from any type of liability that may arise from damages caused or suffered by the fraudulent use or lack of diligence in safeguarding the Access Key, loss, or use in violation of these Conditions.

User Termination

At any time, a Registered User may request to be removed by sending an email to (help@pumpinparadise.com) specifying the user details to be terminated.

PRODUCTS

All products sold on this website are new and original from the manufacturer.

The information provided should not be considered complete or exhaustive due to the varied range of products and services available in the sector. PUMP IN PARADISE, for its part, will try to constantly update product prices through ongoing communication with suppliers and manufacturers.

PUMP IN PARADISE states that the offered product usually corresponds with the photograph and technical description of it. However, it is exempt from responsibility in cases where, due to technical or human errors, there are mistakes or variations between the photograph, technical description, and price. It is also noted that the photographs are merely indicative, and variations in physical appearance may exist without detracting from the integrity and performance of the requested product.

PUMP IN PARADISE is not responsible for the content, information, opinions, or comments disseminated through the Website, nor will it respond for the use the User makes of that information.

TERRITORIAL SCOPE

  • Peninsula: The products and/or services of PUMP IN PARADISE will only be marketed within the peninsular territory, being subject to Spanish legislation.

  • Spain: The products and/or services of PUMP IN PARADISE will only be marketed in the Peninsula, Balearic Islands, Canary Islands, Ceuta, and Melilla, respecting the applicable Spanish legislation as well as special billing and tax regimes applicable to insular territories and autonomous cities.

  • European Union: The products and/or services of PUMP IN PARADISE will only be marketed in territories belonging to the European Union, adhering to current Spanish and European legislation.

European Union and third countries: The products and/or services of PUMP IN PARADISE do not have a defined territorial scope, and can be marketed in any country in accordance with the applicable regulations in each case.

PRICE LIST

The prices of the services or products shown on our website are indicated in euros and include applicable taxes and their corresponding breakdown, unless otherwise indicated. Prices and taxes vary depending on the customer's country, detected via IP and credit or debit card data.

Based on its commercial policy, PUMP IN PARADISE may make final price variations due to loyalty, purchase of certain significant products, or others that PUMP IN PARADISE may stipulate at the appropriate time. However, it will be PUMP IN PARADISE who freely and voluntarily offers these discounts and/or reductions to whom it deems appropriate, and they cannot be demanded or requested by the customer at any time.

Prices may include shipping costs; consult the SHIPMENTS section. Prices are valid unless a typographical error occurs. All sales are accompanied by an appropriate invoice. Products are available for sale until stocks last.

The displayed prices may be reviewed and modified at any time by PUMP IN PARADISE, without affecting services or products already purchased by the user.

Once payment is verified, PUMP IN PARADISE will initiate the order processing.

PAYMENT METHODS

Order reception and online purchase can be made at any time, 24 hours a day, 365 days a year.

Once inside your account, you will see your cart and then you must click “Confirm order,” proceeding to Shipping and Payment. In this part, you must specify if you want the order sent to your registered address or another different one, and then make the payment according to the chosen method, clicking on “Complete order - Payment obligation order.” Once the payment is completed, you will see the order registration confirmation and will immediately receive this confirmation in your email.

The invoice will be issued with the details provided for this purpose, once the payment of the order is confirmed and the order is received and processed. You can obtain the invoice in the following ways:

a) Download it in your personal area.

b) Email it to your address.

c) Send it together with the order.

We provide you with the following payment methods:

a) Credit or debit card

a) Credit or debit card: (Visa or Mastercard)

Payment via credit card is processed through a secure payment gateway of the banking entity. If a return or cancellation of the order is necessary, the amount will be refunded to the same payment card.

At no time are any card details stored in our database. This data is always processed by the banking entity.

In order to provide greater security to credit card holders, VISA has included a three-digit number on its cards called CSC, which serves as an identification code to verify the physical presence of the card during online transactions. This three-digit number is printed on the back of your VISA card (in the signature area), immediately after the card number. To prevent fraudulent transactions with credit cards, PUMP IN PARADISE reserves the right to request these control digits from its customers before proceeding with the order shipment.

Credit card fraud is a crime, and PUMP IN PARADISE will take legal action against anyone who conducts a fraudulent transaction in our online store.

PUMP IN PARADISE monitors each transaction and will use all available legal means to ensure that those who make fraudulent purchases are punished by the authorities.

SHIPPING

PUMP IN PARADISE will not ship any product until the Administration Department has verified that payment has been made.

Delivery is considered completed when the carrier has made the products available to the customer and the customer has signed the delivery receipt document. It is the customer’s responsibility to verify the products upon receipt and to state any reservations and claims that may be justified on the delivery receipt document.

PUMP IN PARADISE will ship the products by the means it deems appropriate to fulfill its commitments.

If due to incomplete, incorrect, or absent address in multiple delivery attempts, merchandise returns